In Progress

Issue for Work Portal

Hello,

In my project I have a Replicated Entity from an external source. After the replication is performed, I can see on entities values in Bizagi Studio the updated data. But in Work Portal, the task form continues to show data outdated. Please see attached images.

Thanks

Giovani

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Dear Giovani,

In order to solve this issue, stop the IIS with the command iisreset/stop on the CMD windows, then delete all files from C:\Bizagi\Projects\[Project]\Temporary. Finally, start again the IIS with the command iisreset /start on the CMD windows.

We look forward,

Regards

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Hi Juan,

I followed the steps suggested by you. At first time, Work Portal show updated data. I changed again the data in the external system, performed the data replication to Bizagi and performed new test. The problem persists. The Work Portal show outdated data.

Thanks

Giovani

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Replication is scheduled for every 5 minutes. If IIS is inactive for 20minutes, the updated data is uploaded to the Work Portal.

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Dear Giovani,

We would like to understand the idea to replicate the entity every 5 minutes. Please explain us why it is better to use replication instead of virtualization.

Thank you in advance

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Hello,

I cant use virtualization because this Entity has other Parameter Entities related to it. For virtualization I have to use a Master Entity and this kind of entity cant be related in a Parameter Entity.

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Dear Giovani,

We are going to do some tests and try to give you a solution asap

Regards

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Dear Giovani,

We have made a test to simulate your issue. We could virtualize a master entity (Customers) and replicate two parameter entities (CITY and STATE2). All of them are related in the external database. Then, I could relate all of them in my Bizagi project. All are working perfectly. The most important entity is CUSTOMERS because it needs to be updated in real time. Check these screenshots:

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So, try again to virtualize and replicate your entities according this explication.

Our recommendation is to replicate entities twice a day as maximum.

Regards