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Input string was not in a correct format.

In the development environment does not have any error,in environment of production and test error occurs:

"Input string was not in a correct format."

Version: Bizagi enterprise 10.1.0.2020

Server: 64bits

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Dear Fernando,

Could you please give me more information in order to help you?

Also, please add some screenshots to check what is wrong.

Thanks in advance