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How can a process commence from a received email?

Hi all,

I am wanting to design a workflow model that is instigated when an email is received, meeting specific requirements (e.g.; from a particular email address) . similar to the message start event but the message being received from an external source - an email server.

Feedback to how Bizagi can achieve this workflow requirement would be appreciated.

thanks

Ben

Comments (1)

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Dear Ben,

For this requirement, a component library or external application is needed, so that a case is created with the received information using the method createCases from the Bizagi's SOA layer.

For general information see the overview in:

http://help.bizagi.com/bpm-suite/en/index.html?how_to_start_a_process_in_biza.htm

For details about the createCases Bizagi webmethod, please refer to:

http://help.bizagi.com/bpm-suite/en/index.html?createcasesasstring.htm

Regards,

Support Team

Bizagi