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Flow issues

I'm having problems with the process flow in Bizagi.I have already created the rules and permissions but the flow indicated in yellow (image attached) is not working. If i try it on the web application it goes to admin user. (2nd image).** sorry but the process was designed in Portuguese Many thanks in advance

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Dear Mariana Kruger

When a case is assigned to the admon user means the assignation rule doesn't find a user who meets the requirements established in this rule.

Take into account that there are situations where expression rules, validations, interfaces and even the process that needs to be traced, or debugged. Sometimes you might need this to understand unwanted behavior that must be corrected.

We recommend you to review your rules for this you can enable tracing as show in: Tracing Configuration

best regards