All the information in opened case didn´t move to processo with the catch message.
To understand much how event message works, please check these articles:
How you can see in my images, all configuration in this links was made. Something else can be done?
Please tell us your current Bizagi version.
if you are using Modeler version, then, Links and Signal events are mapped based on their names. Make sure that throw and catch events share the same name.
For further information: http://help.bizagi.com/process-modeler/en/index.html?simulation_in_bizagi.htm
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