Answered

Error with SQL Collation

If I use SQL_Latin1_General_CP1_CI_AS as my server collation then when I create a new Bizagi project on Bizagi Studio I get this error: Error Object reference not set to an instance of an object


The same collation works on other PC. I have the latest version of bizagi (11.1.0.2586). I run Windows 10 and a Microsoft SQL server 2014. I have tried re-installing Bizagi and MSSERVER. I have updated Windows, .NET framework (4.7.2). Also I have disabled my antiviius/firewall program. My windows user account has admin privileges. Please note that I have done every configuration for ISS and SQL server, as described here http://help.bizagi.com/bpm-suite/en/index.html?sysreqs_net_dev.htm and here http://help.bizagi.com/bpm-suite/en/index.html?prerequisites_sqlserver.htm.

Comments (6)

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Dear Andreas

Can you please send us Windows "Event Viewer" error messages?

To start Event Viewer by using the Windows interface

  1. Click the Start button.
  2. Click Control Panel .
  3. Click System and Maintenance .
  4. Click Administrative Tools .
  5. Double-click Event Viewer .
  6. Click Windows Logs
  7. Click Application
  8. Look for the error message.

We look forward to hear from you.

Best Regards

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No errors appear on the event log (see file atached).

I can only find one "Audit Success" entry on Windows Logs > Security, but still this is not an error.

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No errors appear on the event log (see file atached).

I can only find one "Audit Success" entry on Windows Logs > Security, but still this is not an error.

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Dear Andreas,

Thanks for the details. Can you try running the installer as an "Administrator"?

Also, if possible please attach a short video of the install and project creation.

Best Regards

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The installer is run as Administrator by default. However I did it manually but there was no difference.

I have created a video. Its size is aprox. 40MB. Where can I upload it? If I try to upload it here as attachment it takes for ever to load.

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Hello Andreas

As we understand you have a ticket BA44518 and BA44889 open for this issue.

We can support and assist you via the Ticket, giving you the best service that we can offer.

We will then follow up the “ticket”, keeping you and your team posted on any developments.

Please note that this topic will now be removed from our system. In order to continue with this case, you must continue with the ticket.

Best Regards