Answered

Error Pop-Up with empty message

For a parameter entity, when i try to add a new record -which in fact should not be added because of primary key violation- using work portal, i got an error -yes i should get an error. it is ok- but the error message is empty.

In server.log file i see that it got ORA-00001: unique constraint error but the Bizagi Work Portal does not display any message about this.

Attached is the screenshot of this case. Where is the problem and how can we solve this?

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Dear Mustafa,

According this problem, please tell us the following information:

  • Full version of Bizagi
  • Full version of Oracle

Thank you in advance

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Hi Juan,

Bizagi Version is

10.6.1.2075.0 64bit

Oracle version is

Oracle Database 11g Enterprise Edition Release 11.2.0.4.0 - 64bit

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Dear Mustafa,

Thank you for your feedback. A member of our support team will contact you in order to reproduce this issue with your project backup.

Regards

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Hi Juan,

Our problem is still cannot be solved. In fact we tried it by creating a new empty project and it occurred again. If you follow the steps below, the problem can be reproduced.

Bizagi Version: 10.6.1.2075 64 BitOracle DB Version: 11.2.0.4.0 - 64bit

  1. Created an empty JEE project
  2. Created an empty process
  3. Created an empty process entity
  4. Created a parameter entity
  5. Added 2 attributes to parameter entity (i.e Key & Value)
  6. Defined one of the attributes as business key (i.e Key)
  7. Published the project (JBoss App. Server)
  8. Opened Parameter Entity page (Entities)
  9. Added a parameter entity instance with key ABC and value XYZ
  10. Tried to add a new entity instance with key ABC and value TYU
  11. Got an error with pop-up screen but there is no message.

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Dear Mustafa,

We have followed your steps and we could reproduce this problem. We will escalate it to our Product team. As soon we get news, we will write back.

Regards

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Dear Mustafa,

We have tested with this new 10.6.1 version. Please download from https://bizagi.sharefile.com/d-s35e18b2634e4ba98 in order to solve this issue.

Best Regards