After installing modeler 220.127.116.11 on a PC with Win7 64 bit each print preview generates a program crash. The error message can not be analyzed because the program is frozen. See screenshot attached.
A member of our support team will contact you.
After we analyzed this question, we found that the problem is caused by some themes. When it changes the desktop theme back to Windows 7 Basic, the issue in the software resolves.
Dear Juan,Unfortunately, the printing does not work using Desktop Theme Windows 7 Basic to. The preview can be properly operate but when start printing an error message and the program crashes.
The contents of the error message I copied into a text file and append it to the post to.
Thank you for your feedback. We will analyze again and soon, we will write back.
Dear Juan,there are updates to my post? Since October 2014 I can not print from the modeller. Now I need urgent printing.
What could I do?RegardsJan
It has been very strange for us. As workaround, we recommend to export as SVG or PNG and then print it using an external application. To do so, follow these steps:
1. Go to export / import tab and select export image:
Then select the format as you need:
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