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Case Numbering - How to know previous case number?

Hi Team,

Currently I have a case number - T - YYYYMMDD000 - B

I have few questions: This 000 in above format is a three - digit sequence, is it possible to reset it on a daily basis. So every day this sequence starts with 001?

&

i have an idea already for this I need to know Where can I get the last case number from, if I can get the last case number created and check the date, and if its date + 1 then I can reset the sequence.

Is it possible to overwrite the case number with a new number:

For eg: Case number created is T-20160721005-B, In case on first screen user gives an old number T-20160405006-B, can I rename the new case number from T-20160721005-B to T-20160405006-001-B, this is just to show that the new case is a branch of old case mentioned by the user.

Regards,

Swati

Comments (1)

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Dear Swati,

Currently our product does not include this feature. We invite you to use our feedback platform on the ideas space to post your request.

This platform will allow you to share your ideas so that the whole Bizagi BPM Suite community can vote and discuss them. We want to make sure we solve the needs of our clients, so that we can add the features you consider most important.

You can learn how to create custom case numbers in Bizagi through the following help article: http://help.bizagi.com/bpmsuite/en/index.html?customize_case_numbers.htm

Best Regards