Answered

Can't progress case without selecting 'Add Plan'

Hi

I am new to Bizagi and have designed a simple workflow with a few decision points. When I select 'New Case' the first couple of steps execute normally. That is, selecting 'Next' on each form moves on to the next form/step. However, after the 3rd step it will only progress to the next step if you select 'Next' and then 'Add Plan'. This happens throughout the rest of the workflow until the end of the process.

I am in develop mode and have been using the Bizagi Studio wizard to create the process.

Note: When selecting Add Plan you don't get to enter a plan, it just moves on to the next step.

Thanks,

David

Comments (3)

photo
1

Dear David,

In order to understand how plans works, please check this information:

Bizagi introduces a powerful and very dynamic capability that allows you to create Plans, to help you control a series of on-the-fly activities directly from your Work Portal.

With Plans you decide the activities that need to be done, the order in which they are executed (sequential or in parallel), establish due dates and the responsible person for each of them.

Users who have been allocated to Plan activities, can in turn create additional Plans for themselves.

Plans are available for all Stakeholders. Each user can create his/her own plans when needed. Plans are not available to be shared.

For further information: http://help.bizagi.com/bpm-suite/en/index.html?my-plans.htm

Regards

photo
1

Hi Juan,

Thanks for the reply. I've read the information you sent through but I still don't know what is triggering the requirement for selecting 'Add Plan' in every step of my process. Do you have any suggestions as to why this is happening?

Thanks,

David

photo
1

Dear David,

"Add Plan" is part of the new layout. You can set it according the previous post. Please tell us what version of Bizagi you have installed.

We look forward to hearing from you

photo