In Progress

Can't get award of completion in Elearning because website doesnt record completion of tasks

Hello,

I started learning bizagi, for that i'm doing the elearning courses.

I started with the Process Modeling one and then went to the Essentials of Process Automation, Process Automation 1 and now i'm doing Process Automation 2.

Process Modeling went fine and I got in the end the reward of completion but after that I couldn't finnish any of the other courses because certain tasks after I finnish them the website doesn't record the completion of them. (The green tick after the task doesn't appear)

Check the screenshot I attached to better understand what is the problem.

I want to receive the award of completion of the courses I did but at the moment I can't because of this problem.

Thanks,

Nuno Pinho

Comments (2)

photo
1

Hi again,

I found a workaround for this problem, basically the website is a bit buggy and sometimes you really need, for going back to the initial page after finishing the activity/task, to press where it says "Exit activity" (In the top right corner).

Normally I would simply close the tab or click to go back in the browser, that works for some tasks but for others don't.

Regards,

Nuno Pinho

photo
1

Dear Nuno,

Please try the following tips and let us know the results:

-Change your browser

-Make sure that you have pop-up windows activated (it is better to open the course videos in pop-up windows)

-Try to click multiple times when opening a section and refresh the page immediately to be sure that the green tick has been updated.

-Logout/Login of the e-learning space.

Best regards.