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Can't Access work portal via Bizagi's Windows 8 app

when i try to login using the Bizagi's windows 8 app it returns : "Check your network status or change the server path" .

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Dear Admad,

For these cases, we recommend to run your project with IIS, not with ASP NET Server. If you do not have installed it, please go to this article: http://help.bizagi.com/bpmsuite/en/index.html?iis_installation.htm. Then, in server path, our recommendation is to type the full name of the server or IP number instead of localhost.

Regards

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Dear Juan Zuluaga

I'm currently running my project with IIS (see the attached image), but I still have the same issue with Bizagi Windows 8 App.

Regards

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Dear Ahmad,

According to the attached images, in server path, you should need to type: http://IP_Number/DefaultBizagiProject/ without :1024.

For further information, please check these articles:

Regards

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Dear Juan Zuluag

It didn't work. Can I use Bizagi's windows 8 app on the same pc where I'm developing the project? if yes how do i know if my network setting is right (the app and the pc are sharing the same network)? (I'm using Bizagi Xpress).

Regards

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Dear Ahmad,

In order to help you to solve this issue, please send us some screenshots:

  1. Running Bizagi on your PC browser (Chrome or IE)
  2. Windows 8 App

Thank you in advance

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Dear Juan Zuluaga

The attached screenshots contain :

  1. Running Bizagi on a Browser.
  2. Running Bizagi's Windows 8 app in two ways one by using the ip address and the other by using IIS server name.

Regards

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Dear Ahmad,

It looks good. Please tell us what IP number you have in your Windows 8. Are you using your LAN network?

Thank you in advance

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Dear Juan Zuluaga

I'm using two wireless LAN networks, the ip address is 192.168.1.111 and the one i used before as the in the attached images above was 192.168.1.6 .

Regards

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Dear Juan Zuluaga

Should I use a Static or a Dynamic IP address to run the application?

Regards

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Dear Ahmad, a member of our support team wwill contact you. Best regards.