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Cannot log into database

Juan, I used your login information: sa for user ID and Bizagi10GO for password and still receive an invalid login message. In looking at the screen capture you sent, I went into Computer Management and do not have a DBUser member, only a User member. Please see attached screen captures. I attempted to add DBUser as a member but was not allowed. This problem has plagued me for a week now and has prevented me from doing anything but modeling despite having removed and reinstalled both Modeler and Studio twice. I would REALLY like to use Bizagi for this project for my client so that I can recommend it's use by them but not being able to go beyond modeling the process does not bode well. Is there any possibility of a quick Skype session to resolve this and get this project in motion? You, or anyone with a solution, can email me directly at Jim.Baird@BPM3inc.com. Any assistance would be much appreciated.

Best Answer
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Dear Jim,

A member of our support team will contact you

Best Regards

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Dear Jim,

A member of our support team will contact you

Best Regards