In Progress

Cannot access Project on remote server after IP address change

We have a working Bizagi development environment where the Automation Server and the database are remote. We access them from Studio instances on our laptops. For reason unrelated to Bizagi, we recently had to change the IP address of the Automation Server. Our laptops now cannot start Studio.

We follow the same procedure that has worked well for months. After we enter our credentials for the remote server, we get the error "A connection attempt failed because the connected party did not respond..." but the IP address displayed in the error message is the old IP address, not the new one. We have re-installed the local Studio software, but that did not fix the problem.

Where can we change the IP address so that our local Studio software attempts to connect to the correct server?


Comments (1)


Dear Thomas

Please refer to the following article for setting up Collaborative environment.

Also, please clear the cache by following below article and let us know if you still have issues.

We look forward to hearing from you.

Best Regards