Solved

Can not move forward after click on Next button, Stuck on simple process

Hi,

I have created simple process with only 2 activity, where both don't have any business rules or validation or action, I had created simple one data modal entity and try to execute it, it got stuck after click on first activity's Next Button. I cant move forward an keetp loading as wait a moment.

I am using Bizagi Studio Latest version with J2EE environment with SQL server 2008 XE edition.

Please guide me what exactly I am missing.

Comments (5)

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Dear Sanjay,

In order to deal this problem, please give us further information of what you are facing. You can send screenshots and log files from:

  • C:\BizagiJEE\10.7.0.2082\BizagiBPMJEE\log\bizagi-bpm.log
  • C:\BizagiJEE\10.7.0.2082\jboss-eap-6.2\standalone\log\server.log
  • C:\BizagiJEE\10.7.0.2082\BizagiConsoleManagerJEE\log\console.log

We look forward to hearing from you

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Hi Juan,

Here, I have attached all 3 logs as you mention, I have not attached screen shot of process which shows continuous of 'Wait a Moment' loading after click on next button of first activity of my process.

Thanks,

Sanjay

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Dear Sanjay,

Thank you very much for your feedback. We are going to analyse your log files. As soon as possible, we will write back.

Regards

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Dear Sanjay,

A member of our support team will contact you to continue with the solution

Regards

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Dear Sanjay,

We can see into the log files some catalog problems in the project database.

To deal this problem, it is required to enable snapshot in the database if it is disabled.

Please execute this script:

  1. -- To set on single user mode
  2. ALTER DATABASE [ProjectName] SET SINGLE_USER WITH ROLLBACK IMMEDIATE
  3. -- Modify database to active Snapshot mode
  4. ALTER DATABASE [ProjectName] SET ALLOW_SNAPSHOT_ISOLATION ON
  5. ALTER DATABASE [ProjectName] SET READ_COMMITTED_SNAPSHOT ON
  6. -- To set on multi user mode
  7. ALTER DATABASE [ProjectName] SET MULTI_USER WITH ROLLBACK IMMEDIATE

Best Regards