Answered

Can I assign a task or a case to multiple users?

I have made organization, and wanted to assign the task to multiple users at once who have a particular role. For example if user "abc" is logged in and created a case, that case can be seen by user "xyz". But now in my case it always assign the task to only one user.

I tried with "Skip assignment rules on cases created by this user" but it doesn't seems to be working.

Best Answer
photo

Dear Wajid,

Work allocation is the fifth step of the Process automation Wizard where Performers are defined for each Activity of your Process. Performers are the users that have the qualities to be assigned to activities. Each Task created for end user interaction requires definition that will allow Bizagi to allocate the correct users within your organization. Bizagi automatically evaluates the allocation rules defined for each Task and selects one or more users that meet the given conditions from the user's list. Only these users will have access to work on the Activity allocated to them.

In order to implement performers, please follow these articles:

After you have created all your activity performers, please create or modified your users in order to eject activities. To do so, follow this article:

photo
0

Dear Wajid,

Work allocation is the fifth step of the Process automation Wizard where Performers are defined for each Activity of your Process. Performers are the users that have the qualities to be assigned to activities. Each Task created for end user interaction requires definition that will allow Bizagi to allocate the correct users within your organization. Bizagi automatically evaluates the allocation rules defined for each Task and selects one or more users that meet the given conditions from the user's list. Only these users will have access to work on the Activity allocated to them.

In order to implement performers, please follow these articles:

After you have created all your activity performers, please create or modified your users in order to eject activities. To do so, follow this article: