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Bizagi not reading the response email from acepted request to proceed with casa

I've configured the email complete task process as it is described in the link:

http://help.bizagi.com/bpm-suite/en/index.html?email_integration.htm

but the windows 2016 server event log shows the error below:

Error: TimeoutException: Connection failure. Timeout '200000' has been reached.

at #=qZWz1pwwAJ0$p6qrDA3Xl1CuiPf$meQyqpO6lXFLUcpjmul8C7qgRWs_saek997R3.#=qeR2hIPS0GIv5uqhedhAM$Xp4hsFv7OabAXC4qD5ntE4=(String #=q0_RNZNeNFec7Ztzs6ZTS2g==, Int32 #=qMxMv3m4dttlPtpy0v8x2DQ==)

at #=qTfHkPv$I6p8y4AvDLXnvZJng3JI3nVj$mYF_xobdk5w=.#=qrPdkhVBwBPEZi0U63P1YQg==(Int32 #=q0JMTtlZLQqfHBvCLO6$PdQ==)

at #=qTfHkPv$I6p8y4AvDLXnvZJng3JI3nVj$mYF_xobdk5w=.#=q17nyheRxTgEY9$ZIk_8ROA==()

at Aspose.Email.Imap.ImapClient.SelectFolder(String folderName, Boolean readOnly)

at Aspose.Email.Imap.ImapClient.SelectFolder(String folderName)

at Bizagi.MD.BusinessLogic.EmailIntegration.ImapConnector.CheckForNewEmails()

at BizAgi.Interop.EmailServices.EmailIntegrationProcessor.CheckForNewEmails(EmailProtocol protocol)

at Castle.Proxies.Invocations.IEmailIntegrationProcessorFacade_CheckForNewEmails.InvokeMethodOnTarget()

at Castle.Proxies.IEmailIntegrationProcessorFacadeProxy.CheckForNewEmails(EmailProtocol protocol)

at BizAgi.Scheduler.Email.EmailAccountBrowser.BrowseEmail()

Could you help me with this issue?

just let me know if there is something missing about the error.

Thanks

Comments (1)

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Dear Federico,

Regarding this issue, we would like to know if Bizagi Server can see the SMTP Server. Verify ports from one side to another.

On the another hand, check if the inbox of the mail has enough space.

We look forward to hearing from you