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Attached timer only working when task is a manual or user task


I am facing an issue where the attached timer event does not move onto next activity (next activity being a gateway) when the task is not set to user/manual task. I have set the gateway to go back to the originating task to loop itself when false. I can see that the timer is being set, however it does not move on to next. I have tried setting the task itself to a Service task as well which also did not work.

Any help is appreciated.

Thank you.

Comments (1)


Dear Paul,

Can you please let us know the type of Task on which you have an attached Timer event?

If it's a Service task, you can configure it as Asynchronous. This provides special treatment to the task.

Please refer here for more details:

Also, please share your process model.

Best Regards