Solved

Windows disapear

Hi,

While having an open process diagram in Bizagi Modeler,

I have adjusted my secondary monitor settings in windows 10 preferences.

Upon clicking "apply"

And clicking on the Bizagi window to displace it, it disapeared.

Now, when I launch Bizagi, the startup boot appears, and when it is complete and prepares to show empty diagram window, the Bizagi windows disapear alltogether.

I have no idea what to do !?

Best regards.

Comments (5)

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Dear Frederic,

We’re sorry to hear you are experiencing issues. I’ve seen this issue with other applications on windows when disconnecting additional monitors. I recommend the following:

· Use Alt+Tab to switch to the off-screen application.

· Press Alt+SPACE to bring up the system menu (you won't see it because it is off screen)

· Press R to select the "Restore" menu choice to ensure the windows isn't maximized (you cannot move it if it is maximized)

· Press Alt+SPACE again, then M to select the "Move" menu choice.

· Press one of the arrow keys to initiate the movement.

· Now just use the mouse to place the window where you want.

This should bring the window back. Please let us know if you still experience any issues after following the above steps.

Kind Regards

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Thanks Daniel, it worked for me, it seems for me that is the only way to solve it.

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Thanks for the advice - it solved the problem.

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Funcionou perfeitamente, no entanto é bom ressaltar que caso você esteja utilizando o Windows em português, você deve utilizar a letra V para mover. Assim, estou refazendo esse texto para português.

· Use Alt + Tab para alternar para o aplicativo fora da tela.

· Pressione Alt + SPACE para abrir o menu do sistema (você não o verá porque está fora da tela)

· Pressione R para selecionar a opção de menu "Restaurar" para garantir que a janela não esteja maximizada (você não pode movê-la se estiver maximizada)

· Pressione Alt + SPACE novamente e, em seguida, V para selecionar a opção de menu "Mover".

· Pressione uma das teclas de seta para iniciar o movimento.

· Agora é só usar o mouse para colocar a janela onde quiser.

Isso deve trazer a janela de volta. Informe-nos se ainda tiver problemas após seguir as etapas acima.

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Dear users,

Thanks for your feedback! We kindly appreciate your participation in our Community.

Keep going!

Best regards.