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Whole programme shuts down after closing the report pop-up, after running a simulation?

After running a process model (any duration), it ends and asks if you want to see the results. Click yes, and a pop-up opens with results. If you click 'X' to close it, the pop-up closes, along with the simulation view and the main view.

Any help would be appreciated as it's happening to a colleague who's tried it to ensure it's not my machine, and gets the same error.

Thanks,

Comments (3)

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Dear Martin,

In order to solve this issue, please install x32Bits version instead of x64Bits version. Sometimes, some Windows components are installed in x32 Bits.

We look forward to hearing from you

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Thank you - do you have a link to x32bit version?

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Dear Martin,

Please download our latest x32 Bits version from this link: https://bizagi.sharefile.com/d-s1a4db324dcb4e1f9

Regards