Visio export error "object reference not set to an instance of an object" (64-bit


I am unable to export any Bizagi file into Visio. Trying this results in the error "object reference not set to an instance of an object".

I am using the 64-bit version of Bizagi version and I'm uploading the file in question.

Also, can anyone confirm that this object reference is not in any sense an editable object in a Bizagi diagram but more to do with the C++ code?

Many thanks in advance. Hope to contribute to this community myself in the future.

Best Answer

Dear Eugene,

Thank you for your feedback.

The posted error is alerting about something which couldn't be exported properly to Visio.

It is likely that it is a bug, and therefore, in order to efficiently diagnose this issue, we would very much appreciate if you could send us this specific model to

Best regards,

Comments (50)


Please fix this ! I want to continue using Bizagi, which is a much better tool than Visio, but everyone else here are using Visio.


Dear Jean-Marc,

The product and its features now have multiple changes. If you have not found a solution to your problem yet, we recommend downloading our latest version of Bizagi Modeler. ​

We apologize for the inconvenient and the delay on our response, we also had some technical changes in this forum website. In case of concerns please do not hesitate to create a new post, this time we will try to answer as soon as possible.​

Thanks for your understanding. ​

¡Best Regards!​


Can someone please help me and let me know by when Visio export feature be fixed.

Attached the screenshot


Dear Users,

Our latest 3.3 version of Modeler includes this feature. Please process to download it from our website (at: and check our system requirements:

Best Regards