Solved

Unable to See Properties box

Using Windows 10: I am unable to see the properties box upon right clicking the element. This was previously working. I have uninstalled and reinstalled Bizagi Modeller

Comments (7)

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Dear Peter,

In order to solve this issue, Please follow these steps:

  1. Close your Bizagi Process Modeler application
  2. Go to this path: "C:\Users\[USER]\AppData\Local\Bizagi Ltd\Bizagi Process Modeler"
  3. Delete the file called: "settings.config"

After that, the properties box will appear again just pressing F4 key.

Regards

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Hi Juan, thanks for the tip.. I tried it. Unfortunately it hasn't worked. Still nothing appears when pushing F4 or right clicking and selecting properties.

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Hi Juan, I followed the steps as directed in the comment. Unfortunately it is still not working. I am travelling at the moment and just using a laptop. When I am back at base and can use a second monitor, would that help? could the properties box be hiding? Thanks for your continued support

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Dear Peter,

A member of our support team will contact you.

Best regards

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Hi Juan,

I had this problem now with BizAgi where I can't see the Properties window. I don't have problems before about this - I don't know why this is happening now. FYI, I am using WIndows 10. Thanks.

Jay

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Dear Jay,

Which version are you using? We had a problem to open the windows for diagram properties and properties of elements with the 3.4.0 version but this is fixed with our most recent v 3.4.1. It is not a problem regarding the Windows version.

You can upgrade your modeler by downloading at this page: https://www.bizagi.com/en/products/bpm-suite/modeler, and then installing.

Best regards.

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