unable to register the tool - win 10

Appreciate your support. Me and my colleague installed the free version in our laptops with win10 and both are getting the same blank screen for the Registration ("Entrar" in Portuguese version).

I suspected that Bizagi is not supporting win10. Appreciate your support how to proceed

I like this idea

Comments (2)

Juan Zuluaga ● 1 year ago

Dear Leandro,

Our Modeler version supports this Windows version. There must be some restrictions to the internet connection. Please follow these steps and try to sign in again.

Add these exceptions to the proxy

*.bizagi.*
*.msecnd.*

Add these URL to the safe list in the firewall
http://www.bizagi.com
http://ajax.googleapis.com
https://model.bizagi.com
https://account.bizagi.com
https://az804465.vo.msecnd.net

Verify if Ad-Aware is installed. Uninstalling this program will resolve the connection issues.

For further information: http://help.bizagi.com/process-modeler/en/index.html?register.htm

Regards

Reply URL

Juan Zuluaga ● 3 months ago

Dear Leandro,

In our latest version, it has been resolved.

Regards

Reply URL