Solved

Unable to create a new process in bizagi modeller

Hi , I am new to Bizagi modeller. I have recently installed Bizagi 3.0.0.022 (64-bit) version on my PC. When I start the program and try to create a process model I am unsuccessful in doing so. The drag and drop feature seems unresponsive and I am unable to add anything into the blank model. Please help.

Comments (4)

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Dear Samiur,

In order to analyse what is going on with the modeler, we require the following information:

- Windows version

- Have you executed the modeler as Administrator?

We look forward to hearing from you

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Hi Juan,

Thank you for your response. I am using Windows 7 Professional Edition (64-bit) (Service Pack-1). Yeah, I have installed the modeler as administrator . Looking forward to your guidance.

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Dear Samiur,

You can try to reinstall .NET framework in order to fix the problem. If the problem continues, you can try to apply the latest FIX of 3.0.0.022: https://bizagi.sharefile.com/d-s2590546d59c422da.

We look forward to hearing from you

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Hi Juan,

Thank you for your response. I restarted my computer and the issue seems to be fixed. I will re-install .NET framework if the issue pops up again. Thank you for your support.

Regards,

Samiur