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Trying to Save to the Cloud error::The given key was not present in the dictionary

See below converstation :: I have applied fix as suggested but still getting the following error when trying to Save To Cloud:


Dear Paul,

Regarding this issue, please apply our latest FIX for 3.1 version

according the instruction file:

After this, try again and send us the results.

We fully appreciate your feedback. However, we would like to ask you

if you could share this post on the Bizagi Process Modeler forum (on,

where it can be viewed and treated by the Process Modeler community and its


This posted topic will now be deleted.

Thank you for understanding.


Comments (1)


Dear Paul,

Thank you for your feedback. In order to analyse this issue, we would like to have a copy of your bpm file in order to reproduce in our labs. Please send it to This information will be treated as strictly confidential and the file will be deleted once it is no longer necessary for support purposes.

We look forward to hearing from you