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Trouble converting Bizagi to Visio files.

I am trying to convert Bizagi files to Visio files and keep getting the error message stating "Unable to get Visio Process, please try again later."

I have Visio 2010 installed so is cannot be that problem.

I am using Bizagi version 3.0.0.015

Comments (5)

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Dear Caitlin,

To solve this issue, please upgrade your current version from: http://www.bizagi.com/en/products/bpm-suite/modeler#downloadmodeler. Then, apply the latest FIX from: https://bizagi.sharefile.com/d-sfb4ffda538445ac9 according the instruction file.

In addition, you need to follow this article: http://help.bizagi.com/processmodeler/en/index.html?visio_documentation.htm

Regards

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Hi Juan,

I have done all of this and I am still recieving the same error message.

Regards

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Dear Caitlin,

Thank you for your feedback. Please give us the following information:

  • MS Visio full version (x32/x64 Bits)
  • Modeler (x32/x64 Bits)
  • Is MS Visio installed on the same machine that Modeler is installed?

We look forward to hearing from you

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Hi Juan

My Visio is version 14.0.4763.1000 x64 bit

My modeler is version 3.0.0.022 x64 bit

They are installed on the same machine.

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Dear Caitlin,

Thank you very much for your feedback. We would like to reproduce this issue in our labs. To do this, please send us a copy of your BPM file to this email: modeler@bizagi.com and some screenshots of the error you get.

This information will be treated as strictly confidential and the file will be deleted once it is no longer needed for support purposes.

We look forward to hearing from you