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The problem with viewing and moving some process diagrams in the cloud storage.

After saving the file with the process model in the cloud, it is not possible to open some process diagrams.

When I try to open some process diagrams for viewing, I get an error message: "There was a communication problem, please try again."

The same message appears when you try to move these diagrams to another folder.

Renaming problematic process diagrams and reloading them into the cloud did not solve the problem.

Other process diagrams of this model can be viewed and moved between folders without problems.

Comments (2)


Bizagi Modeler v.

Windows 7 Pro SP1


Dear Alexander,

We have been able to reproduce it and we have escalated to our product team.

As soon we get news, we will write back