In Progress

The login window will not close without closing the program

when I login the the login window will not close, which means that I cannot use the program....

Comments (1)

photo
1

Dear Lilian,

Recently we had a problem with the authentication token and the authentication service and this was causing an undesired loop in the Sign-In process. This issue is fixed. You can also try aborting the sign-in process, closing everything and re-trying to login.

Which Modeler version are you using?

Please let us know if the problem persists.

Best regards.