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The login screen appears blank

After I downloaded and installed the version 3.3 the login screen appears blank. What can I do to solve this problem?

Comments (3)

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Dear Renata,

The problem has been resolved in our latest version. Please proceed to download it from our web site and upgrade it.

Regards

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Hi, I also have the same problem with newly downloaded version 3.3.2033

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Dear Tomas,

There must be some restrictions to the internet connection.

Please follow these steps and try to sign in again. Add these exceptions to the proxy:

*.bizagi.*

*.msecnd.*

Add these URL to the safe list in the firewall:

http://www.bizagi.com

http://ajax.googleapis.com

https://model.bizagi.com

https://account.bizagi.com

https://az804465.vo.msecnd.net

Verify if Ad-Aware is installed. Uninstalling this program

will resolve the connection issues.

Another solution is to add Bizagi.com site in the Trusted

Sites of your Internet Explorer. Please check these instructions for Internet

Explorer 11:

Open Internet Explorer, select the Tools button, and then

select Internet options.

Select the Security tab, choose Trusted sites, and then

select Sites. You can add sites to the zone you chose, or delete sites that you

do not want longer in this zone.

Regards.

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