Under Consideration

So Slow. Not Responding. Version 3.3.0.076

I am having the same problem as reported in a closed thread of a similar title. I have a diagram that I have spent many hours on. But now the software becomes unresponsive after moving one item in the diagram.

I am on version 3.3.0.076.

I would be happy to do a short screen sharing session with your dev support staff if you would like.

For now I will return to using Visio.

- Jim

Comments (3)

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Follow up on this comment. I have now installed the 64 bit version 3.1.0.011. It is not exhibiting the lack of response behaviour I reported in my initial post in this topic.

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Dear Jim,

Please upgrade to the latest version 3.3.2.033 in our official website and try changing your screen resolution to 2560 x 1600. Please let us know the results.

We are looking forward to hearing from you.

Regards.

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Hello Andres,

I have two screens running at 1920x1200. That is their maximum resolution. Please see my comment from yesterday, Testing only briefly, I don't see the same problem as I originally reported. Note the version numbers and bit versions.

Best Regards,

- Jim