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Silent Installation from version 2.5.11 to 2.6.04

Hello, we tried to update the Bizagi Process Modeler from version 2.5.11 to 2.6.04 with GPO's. The uninstall of the old Bizagi Version didn't delete all files from the ProgramFiles-Folder (also some registry keys). So the new Installation of the Version 2.6.04 won't end and throw exceptions (see the attached files). I used the following commands:(...) start /wait (...)\BizagiPM_Setup_2511.exe /S /uninst /f1"(...)\uninstall_2511.iss"

start /wait (...)\BizagiPM_Setup_2604.exe /S /f1"(...)\Version_2604.iss"(...)Can you help me to solve the Problem? I do not want to install the new Version on all Computers manually :)

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Dear Steffen,

Thank you for your feedback.

After we checked the attach files, we could see that you need to log on as an administrator or contact your system administrator in order to install our last release. We could check that the problems are Windows rights.

Best Regards

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Well the script runs with the system-privileges, because it runs on start up in the GPO's under computer-configuration->scripts. The uninstallation and reinstallation (of the newer version) will only run correctly by using domain-admin-rights. After the system-privileges uninstallation it will remain files and reg-keys on the computer (->attached file: after_install_with_adminrights.png). The eventlog reports that the rights are not sufficient to the folder "%ProgramFiles\Bizagi\Bizagi Process Modeler\jre6\32\lib\applet", but the security-settings displays that the system has full access.Is there another way to check why the Installation failed? Maybe a hidden log-file or something else?

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Dear Steffen,

A member of our support will contact you.

Best regards