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Sign in Window issue - Modeler just keeps on requesting sign-in, or exists


I downloaded and installed the modeler on two different machines, just to make sure. The modeler requires you to log in. Even if you type in your username and password successfully, the modeler keeps on insisting that you have not logged in (when you close the sign in window after login) and gives you the option to quit or log in again.

I even created another account to make sure it doesn't have something to do with my account.

Comments (1)


Dear Pieter,

Recently we had a problem with the authentication token and the authentication service and this was causing an undesired loop in the Sign-In process. This issue is fixed. You can also try aborting the sign-in process, closing everything and re-trying to login.

Please let us know if the problem persists.

Best regards.