Solved

Save as loses all attachments

I´ve several attachments in my models.

If I use Save as, all attachments are gone, I have to connect all over again!

Panic! A lot of work wasted.

I will try a work-around: copy and rename the file.

Comments (6)

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Dear Bjorn,

In order to help you to solve this issue, please tell us your current Modeler version, and if the attachments are in extended attributes or are attached images.

We look forward to hearing from you

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64 bit, 3.1.0.011

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Dear Bjorn,

We were not able to reproduce it. We were able to see all the attachments with the option attachments from tools tab:

hmfile_hash_67cafd5c

Attachments: Shows all the attachments in the model: the element to which the attachment relates and the corresponding file name.

Please send us steps to reproduce it.

We look forward to hearing from you

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Ok, yes you see the attachments in the dialog.

But, after a Save-as, if you right-click on the process that contains the attachments nothing happens. The attachment is not opened. If you re-attach the attachment and right-click it works ok.

Further on, if you have an attachment on o process, and then change to another attachment, this second attachment is doubled in Tool - Attachment dialog.

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Dear Bjorn,

We were able to reproduce it. We have escalated it to our product team. As soon we receive news, we will write back.

Regards

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Dear Bjorn,

Our product team has resolved this issue. Please apply this FIX to solve it according the instruction file:https://bizagi.sharefile.com/d-s91bb27273fd4e9db

Best Regards