Problems open file on bizagi version

Hi. when i try to open a bizagi file. The program show me the message "There is an error in XML document(270,20)" and close the file. What can i do? i can´t update the version of bizagi for business politics. Thanks

Comments (1)


Dear Carlos,

According this problem, we always recommend to use our latest release in order to use new features and fixes of the application. However, we would like to analyze this specific file. To do so, please send us a copy of it to our email account:

Thank you in advance