Problem open file


I saved my file bpm normally, but when I went to open the file another day, the message appeared: "The file is invalid or corrupt".

Can you help me?

Comments (2)


Dear TI,

We need additional information to recreate this issue in our labs. Please provide us with the operating system version, bits, RAM, CPU, Modeler version, and please send us a copy of your process to This information will be treated as strictly confidential and the file will be deleted once it is no longer needed for support purposes.

Once the above information is provided we can further assist you. We look forward to hearing from you.

Kind Regards


Windows 10 pro 64 bits

Processor: I5 7200

Memory: 8 GB

Modeler version 3.1.0011

I sent you a e-mail from with the file.