Not a Problem

Performance issue in process documentation

Hello,

I recently changed my notebook, with a substantial upgrade in resources (from W7 32b, Intel Centrino 1.3GHz, 3GB of RAM to W8.1, I5 2.2GHz, 8 GB RAM + SSD). I installed the latest version of Bizagi (2.9.0.4 on 64 bits) but there it seems to have a big performance issue at least for process documentation activity - there is a considerable delay in response when I access a task in order to document it. For instance:

  • 2-3 seconds to open the option window at right click on a task
  • 3-5 seconds to open properties section
  • up to 30 seconds to open the text editor that allows me to Edit Property Value

I would like to mention that the process that I draw is very simple, with only one diagram (see attached).

Compared with the previous environment (W7, Bizagi v 2.8.0.8 32 bit) I can notice that the new one is much slower.

Is there any option to optimize the system in order to improve the performance?

Thanks a lot.

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Hello,

Thank you for looking at my issue. Meanwhile I solved the problem by configuring my notebook. It wasn't Bizagi issue. You can dismiss the troubleshoot ticket.

Sorry for the inconvenience.

Kind regards,

Emil Solca

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Dear Emil,

We had been trying to reproduce it, however there were no changes from one version to another.

Thank you for your feedback.

Regards