Not a Problem

Performance issue in process documentation


I recently changed my notebook, with a substantial upgrade in resources (from W7 32b, Intel Centrino 1.3GHz, 3GB of RAM to W8.1, I5 2.2GHz, 8 GB RAM + SSD). I installed the latest version of Bizagi ( on 64 bits) but there it seems to have a big performance issue at least for process documentation activity - there is a considerable delay in response when I access a task in order to document it. For instance:

  • 2-3 seconds to open the option window at right click on a task
  • 3-5 seconds to open properties section
  • up to 30 seconds to open the text editor that allows me to Edit Property Value

I would like to mention that the process that I draw is very simple, with only one diagram (see attached).

Compared with the previous environment (W7, Bizagi v 32 bit) I can notice that the new one is much slower.

Is there any option to optimize the system in order to improve the performance?

Thanks a lot.



Thank you for looking at my issue. Meanwhile I solved the problem by configuring my notebook. It wasn't Bizagi issue. You can dismiss the troubleshoot ticket.

Sorry for the inconvenience.

Kind regards,

Emil Solca


Dear Emil,

We had been trying to reproduce it, however there were no changes from one version to another.

Thank you for your feedback.