Not a Problem

online course not working

Each time I click on a course in th free online courses I am asked to give more information about myself. I click on the sign in link shown (even though I am already signed in) then I go to my profile and fill in mandatory fields but still I am unable to get to the online courses.

Best Answer
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Dear Andy,

Based on feedback provided by our elearning.com team, we understand this issue has been solved.

Should there be any doubt or required assistance, please let us know.

Best regards,

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Dear Andy,

Based on feedback provided by our elearning.com team, we understand this issue has been solved.

Should there be any doubt or required assistance, please let us know.

Best regards,

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Hello! I have the same problem. Could you fix that for me too?

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Dear Natalia,

Please try again to sign in.

This issue should be solved for your account.

Best regards,

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Hello!

I think I have the same problem... It looks like I have different accounts with the same e-mail for bizagi.com and elearning.bizagi.com...

Could you fix my account too ?

Thanks.

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Dear Rodrigo,

In order to best help you to solve your issue, please explain us step by step how you are logging in. It can be through screenshots.

Thank you in advance

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Hi Juan,

When I login in http://www.bizagi.com/en/login, using my user/pass, it works.

If I try to login in http://elearning.bizagi.com/login/index.php using the same user/pass, it doesn´t work.

So, I have to login in http://www.bizagi.com/en/login and then use the browser bookmark to go to http://elearning.bizagi.com/course/view.php?id=18.

When my session expires on elearning.bizagi.com, I´m prompted to put my user/pass and it doesn´t work. In the same screen, if I click forgot password (http://elearning.bizagi.com/login/forgot_password.php) it directs me to my bizagi profile (not my elearning profile), maybe because my session on bizagi.com hasn´t expired. If I change my password, it will only work in bizagi.com and it won´t work in elearning.bizagi.com

I am able to edit my bizagi account (http://www.bizagi.com/en/home-secure/edit-profile/profile?layout=edit), but when I try to edit my elearning account (http://elearning.bizagi.com/user/profile.php) there is no field to change... I´m unable to see any information but my name.

I hope my information helped... I am willing to provide any information you need.

Thanks for help in my case....

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Dear Rodrigo,

Thank you very much for this feedback. A member of our support team will contact you

Regards