Need Answer

Maximum processing time at the shape

Hi

I have a process which allows 28 tokens with no wait time.

The very first task after start takes 20 seconds to complete.

I have 2 resources of the same role set up. They both work on this task.

When I run the Resource Simulation, for this task I get a Min. time of 20s and a Max. time of 15m 40s

How is the Max. time calculated?

Please note I have already checked this article: http://help.bizagi.com/process-modeler/en/index.html?level_3_example.htm

That article states

Maximum time: Indicates the maximum processing time at the shape.

However, I need to know HOW is the max time calculated? Specifically for my process.

I do understand that the value shows me the maximum processing time at the shape? However I do not know how it arrived at that value. I need to understand why that is the value so I can explain to users/managers.

Thanks

Comments (2)

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Dear Lana,

We have escalated this question to our product team. As soon we receive news, we will write back.

Regards

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Dear Lana,

In order to analyse it, we require a copy of your bpm file. Please send it to modeler@bizagi.com. This information will be treated as strictly confidential and the file will be deleted once it is no longer necessary for support purposes.

We look forward to hearing from you