Maximum processing time at the shape
I have a process which allows 28 tokens with no wait time.
The very first task after start takes 20 seconds to complete.
I have 2 resources of the same role set up. They both work on this task.
When I run the Resource Simulation, for this task I get a Min. time of 20s and a Max. time of 15m 40s
How is the Max. time calculated?
Please note I have already checked this article: http://help.bizagi.com/process-modeler/en/index.html?level_3_example.htm
That article states
Maximum time: Indicates the maximum processing time at the shape.
However, I need to know HOW is the max time calculated? Specifically for my process.
I do understand that the value shows me the maximum processing time at the shape? However I do not know how it arrived at that value. I need to understand why that is the value so I can explain to users/managers.