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max arrival count stops unexpectedly

Due to a defined Max arrival count of 1000, the process simulation stops with 73 arrivals (example process attached).After deleting the start event and creating a new one, also with an Max arrival count 0f 1000, the process simulation stops with 91 arrivals.I would expect to start at least 1000 process instances.I use the the 64-bit version 2.6.0.4, the bugfix 15BMOD-201_x64 is installed.Thank you very much in advance!

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Dear Ried,

Thank you very much for you interest in Bizagi.

In order to best help you, can you tell me what time units have you configured in your simulation scenery?

Thanks in advance

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Hello Juan Zuluaga,thank you very much for your fast response! I specified the following time units:Base Time Unit: hoursprepare Order: Wait Time: 0, Processing Uniform 4 - 8create Content: Wait Time: 0, Processing Uniform 40 - 80publish Content: Wait Time: 0, Processing Uniform 1 - 8proofread Content: Wait Time: 40, Processing 2revice Content: Wait Time: 20, Processing 8Calender: 08:00 AM, 8 hours, Daily, ever 1 day, No end dateHope that could help you.Please also note, this process is attached to my first post.Thank you very much for your help!

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I did some new test with the posted process instance and could verify the following result: Start Event "order arrived": Arrival Interval = no value/0: the process runns as defined in Max. arrival count.

Start Event "oder arrived": Arrival Interval = 12 h: the process runns just 61 times, not 1000 times as defined in Max. arrival count. Hope this helps. Thank you very much!

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Dear Ried,

Thank you very much for your feedback.

In order to solve this stop, please modify the base time unit to "Minutes" instead of "hours". Please check this image:

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Best Regards

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Hello Juan Zuluaga, changing the Base time unit to minutes didn't help. I tried it, but the process stops again unexpecedly after reaching 62 executions. Again, I attached the changes process file to this post. Thank you very much for your help!

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Dear Ried,

Thank you for your feedback,

After your model was analyzed by our support team, they did this stage. The max duration was 999 days. Using this case, the duration of 400 would be enough to process all tokens.

In a future release, we hope to increase the duration range.

Best Regards