Solved

Logon form is not available on start. White window

Dear Juan,

my colleague is not able to work with Bizagi Modeler due to logon issue.

Application starts as usual, but at the very beginning it requires to log in. Logon form is blank, without fields or buttons, with only one option - to close the form and of course it leads to application shut down.

How to fix that bug?

Comments (27)

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Hi Juan,

I have the same issue with version 3.3.0.72

Regards

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Dear Users,

We have fixed these kind of issues in our latest 3.3.0.076 version. Please download it from our web site (at https://www.bizagi.com/es/productos/bpm-suite/modeler) and proceed to upgrade it.

Best Regards

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I Have the same issue with version 3.3.2033 downloaded today

RGDS Tomas V

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Dear Tomas,

There must be some restrictions to the internet connection. Please follow these steps and try to sign in again.

Add these exceptions to the proxy

  • *.bizagi.*
  • *.msecnd.*

Add these URL to the safe list in the firewall

Verify if Ad-Aware is installed. Uninstalling this program will resolve the connection issues.

Another solution is to add Bizagi.com site in the Trusted Sites of your Internet Explorer. Please check these instructions for Internet Explorer 11:

  1. Open Internet Explorer, select the Tools button, and then select Internet options.
  2. Select the Security tab, choose Trusted sites, and then select Sites. You can add sites to the zone you chose, or delete sites that you do not want longer in this zone.

Regards

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I have the same issue with version 3.3.2033 downloaded today

Best regards Tomas V

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Dear Tomas,

Did you already followed the steps that Juan Zuluaga posted above? Thanks in advance for your answer.

Regards.

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