Answered

login request

After the reinstalation of Modeler after the instalation of Windows 10, on each proccess I open with the Modeler, i am asked for a login and a password.

How can I avoid this ?

Comments (10)

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Hi,since this morning I could not start Bizagi Modeler without login.I had to create an account but after that, login did not work.I had to reinstall the last version of Bizagi Modeler.Now I can use it again, but I must login for each document (creating a new document or opening an old document)Sometimes I open 5 or 10 documents in parallel -> now I must login 5 or 10 times...Is it possible to login only one time or desactivate login ?Regards,

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Dear Users,

Our servers are working correctly. We had a problem this morning with our SMTP server, but it is working right now.

Regards

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I have the same problem (version 3.3.0.076). Am using the google authentication option (all other google sign ins are working OK)

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Dear Andrew,

To solve this problem, please proceed to download and install our latest Modeler version from our official website: https://www.bizagi.com/en/products/bpm-suite/modeler.

Regards.

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Same problem with release 3.3.2.033 which is the last release

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Dear Alexandre,

You need to mark the checkbox stating something similar to "Don't ask again" to reduce the number of times that Modeler prompts you for the password. It may ask for select your account again but not for re-type password. In addition, we are still working towards an improvement of this functionality. Thanks for your understanding.

Kind regards.

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Hi,

"Don't ask again" does not exist => look this screenshot https://cl.ly/4e20186c9552

Kind Regards

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Dear Alexandre,

Is cloudbeans@gmail.com the Sign In account for Modeler or do you have a Microsoft One? The "Don's ask again" option exists but it is shown after the login.

Regards.

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It was with my bizagi account so i tried with google and that's right, there is a "Don's ask again" option there even if it does not work as it is asked over and over again

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Dear Alexandre,

One member of our support team contacted you and fixed your account.

regards

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