Not a Problem

Links to reusable processes disappear

We have a process that contains a number of reusable processes. Every now and then the calls to these processes get emptied automatically. We don't know what is happening or why, just that the field "Process" where you select the reusable process to call, becomes empty.

This is a total nuisance, because the generated web documentation, that we use extensively, doesn't function anymore: you can't click through to the reusable process. So someone has to go in and check all the calls to reusable processes and point them to the right process. Until the next time this happens...

This is a very annoying, and time-wasting problem in the process modeler (we're on 2.3.0.5).

Best Answer
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Dear Users,

According to your feedback, we understand that this issue is not showing up in the 2.4.0.8 release.

We will keep an eye open on this issue, and would appreciate any further feedback, should this happen again in your models.

Best regards,

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Dear Paul,

Can you confirm us if this is happening for your models in the 2.4 release?

Sorry, I didn't quite follow if you are on the 2.3.0.5 release or you went back to it.

Best regards,

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We're still on 2.3.0.5, and haven't tried 2.4 yet. I'll see if I can get this installed in our environment

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BTW, is this by any chance a known bug in 2.3.05? That would certainly help my case in getting 2.4 in here quickly :-)

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Hi Paul,

This reported issue is not a known issue.

However, we did include some adjustments for Sub-processes in the 2.4 release.

Upgrading to our latest release will allow you to make full use of new features (such as spell-checking, rich-text formatting, changing default shapes size, to name a few) and fixed problems in previous releases.

Best regards,

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I can confirm this issue also plays up in the 2.4.0.4 version. Not that often, but you always have to make sure you check if the links still exists before publishing.

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Dear Users,

According to your feedback, we understand that this issue is not showing up in the 2.4.0.8 release.

We will keep an eye open on this issue, and would appreciate any further feedback, should this happen again in your models.

Best regards,

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Dear Users,

This issue has been treated and solved as described at:

http://feedback.bizagi.com/en/responses/links-to-reusable-processes-disappear_2.

Best regards,