Answered

Issues on 3.0 version

I cannot open my simulations on version 3.0. I had to unistall the new version and come back to 2.9 to visualize my flow and simulation.

When I use new version, everthing is lost.

Could someone explain me which is the problem with the new version?

thank you.

Comments (6)

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I changed back to 2.9 as well. There's some kind of larger issue there. Let's just wait and see :D

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Dear Users,

Please tell us if the Modeler you are using is x32Bit or x64Bit. In addition, we would like to know if you have used this version: 3.0.0.015. If not, please download again our installer (v.3.0.0.015) from our

site: http://www.bizagi.com/en/bpm-suite/bpm-products/modeler#downloadmodeler.

We look forward

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Juan Zuluaga wrote:

Dear Users,

Please tell us if the Modeler you are using is x32Bit or x64Bit. In addition, we would like to know if you have used this version: 3.0.0.015. If not, please download again our installer (v.3.0.0.015) from our

site: http://www.bizagi.com/en/bpm-suite/bpm-products/modeler#downloadmodeler.

We look forward

64Bit, version 3.0.0.015

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Dear Lucilene,

Thank you for your feedback. Please send us a screenshot of the problem and the BPM file (it can be sent to modeler@bizagi.com)

Thank you in advance

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Juan Zuluaga wrote:

Dear Lucilene,

Thank you for your feedback. Please send us a screenshot of the problem and the BPM file (it can be sent to modeler@bizagi.com)

Thank you in advance

Hi Juan,

I don't have a "error message". Just when I open my file on version 3.0, the bizagi open in blank, like a new file, and all my flow/simulation are lost. I unistall the version 3.0 and install version 2.9 and it's working now. Seems like the version 3.0.0.015 is with some issue.

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Dear Lucilene,

I understand your point. Maybe the latest version is slower to load. Maybe try to wait a little bit after you open a file.

If the problem continues, please check if there is a message error in the event viewer log.

Thank you in advance