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installation error 1618

installation error saying there is another installation. Finish before running. But there is no other facility. I can not install the Bizagi modeler.

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Dear Debora,

To answer this question, we require to know further information about your environment:

  • Windows version
  • .NET Framework version
  • Modeler version

In addition, the full message that appears on the event viewer of Windows. To start Event Viewer by using the Windows interface

  1. Click the Start button.
  2. Click Control Panel .
  3. Click System and Maintenance .
  4. Click Administrative Tools .
  5. Double-click Event Viewer .
  6. Click Windows Logs
  7. Click Application
  8. Look for the error message.

We look forward to hearing from you