Not a Problem

index was outside the bounds of the array

I am getting the following error message when I try to publish to PDF.

"index was outside the bounds of the array"

Can any let me know how I can rectify this problem. Or point out why i would be getting such an error. I am using the free version of Bizagi.

I am a first time user of Bizagi.

Comments (3)


Dear Arvind,

Thank you for your interest in Bizagi.

In order to best follow up this issue, please send us the model presenting this problem to

Best regards,


Dear Daisuke,

i have the same problem bizagi after last Update. Error message "Der Index lag ausserhalb des Bereiches. Er muss nicht negativ und kleiner als dieAuflistung sein. Parametername: index" if I want to export a .bpmn model. This .bpmn model is made in other modeler, but I could open/export it in bizagi befor last update.

best regards and thank you in advance


Files: 3.jpg

Dear Daria,

In order to analyse it, please send us a copy of your bpm file to This information will be treated as strictly confidential and the file will be deleted once it is no longer necessary for support purposes.

We look forward to hearing from you