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index was outside the bounds of the array

I am getting the following error message when I try to publish to PDF.

"index was outside the bounds of the array"

Can any let me know how I can rectify this problem. Or point out why i would be getting such an error. I am using the free version of Bizagi.

I am a first time user of Bizagi.

Comments (8)

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Dear Arvind,

Thank you for your interest in Bizagi.

In order to best follow up this issue, please send us the model presenting this problem to modeler@bizagi.com.

Best regards,

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Dear Daisuke,

i have the same problem bizagi after last Update. Error message "Der Index lag ausserhalb des Bereiches. Er muss nicht negativ und kleiner als dieAuflistung sein. Parametername: index" if I want to export a .bpmn model. This .bpmn model is made in other modeler, but I could open/export it in bizagi befor last update.

best regards and thank you in advance

Daria

Files: 3.jpg
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Dear Daria,

In order to analyse it, please send us a copy of your bpm file to modeler@bizagi.com. This information will be treated as strictly confidential and the file will be deleted once it is no longer necessary for support purposes.

We look forward to hearing from you

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Hello,

I am having the same issue now.

Could you help me out ?

Thank you in advance,

Have a great day

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Hello,

Hope you are doing well.

I have some difficulties exporting all my Bizagi models to any format as I receive a message saying “index was outside the bounds of the array”.

Could you please help me out ?

Wishing you a good day,

Take care,

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I have the same problem. I cant export my model into jpg,png because of "index was outside the bounds of the array". I've sent my model to modeler@bizagi.com. Please, help me.

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Hi! I have the same problem, how did you solved it?

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Dear all,

If you are still having this issue, our most recent version of the modeler solves it. Please feel free to download it using the following link.

https://bizagi.sharefile.com/share/view/scb952088c0624f698a8aaef52ac43111

Since this topic is about a previous version, I will close it. So, if you keep having the same issue, please open a new topic.

Kind regards,

Laura G