Solved

Imported BPMN cannot be saved

Hi,

I imported a BPMN (created with Camunda) file into Modeler without problems, although it does lose some of the content and formatting. When I try to save the Bizagi model that contains the imported diagram, I get a "Error saving Model" message (attached). I cannot save the model until I remove the imported diagram from the Bizagi model.

It would be good if the error message provided a bit more detail about the reason for the inability to save. Better still Bizagi could either;

a) convert the bpmn file into it's own native format and save it elegantly, or

b) retain the bpmn file format for the newly created diagram.

Justin

Comments (8)

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Dear Justin,

Before to start to analyze this problem, we invite you to upgrade to our latest release 3.0.0.022 from:http://www.bizagi.com/en/products/bpm-suite/modeler#downloadmodeler. It should fix this problem

If the problem continues, we require a copy of your BPMN file. Please send it to modeler@bizagi.com. This information will be treated as strictly confidential and the file will be deleted once it is no longer needed for support purposes.

Regards

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Juan,

I'm already using that version so will send a copy of the bpmn file as requested.

Justin

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Justin,

Thank you for your feedback. Our team was able to reproduce this problem. It has been escalated to our Product team. As soon we get news, we will write back.

Regards

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Dear Justin,

This problem has been solved. Please download the FIX from: https://bizagi.sharefile.com/d-s5f630be78fe4931a and apply it according README file.

Regards

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Pleas I need your help

I need Fix .

TH

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Dear Carolina,

In order to solve this issue, you need to upgrade your version to 3.0.0.022. After this, download and apply the FIX: FIX_3.0.0.022_10BA24729.zip

Best Regards

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I tried to download the file, but it says access denied, would you mind putting in some other free repository or implement it directly into the executable please?

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Dear Norman,

We can get the file from the URL without any problem. You can try this one: https://bizagi.sharefile.com/d-s401a9aabf8b4b209

Regards