Solved

I installed de last version of modeler and ask me to sign in, however the windows is empty.

I can not use modeler because the sign in windows is empty.

Best Answer
photo

Dear Jose Luis,

Our latest 3.3 version of Modeler includes this feature. Please process to download it from our website (at: https://www.bizagi.com/en/products/bpm-suite/modeler).

Best Regards

Comments (11)

photo
1

It let me in the first few times but now the sign in screen just clocks and I'm not able to use the modeler

photo
1

Dear Users,

We are analyzing what happens in this case. As soon as possible, we will write back.

Regards

photo
1

We finally discovered that the problem was caused by the proxy configuration.

My apologies for the time spent.

Thanks a lot.

photo
1

Hi everyone, I've had the same issue using Modeler and a proxy.

I can't figure out how to configure it properly to allow me to use modeler.

How did you managed to configure it?

Thanks.

photo
1

For now, we simply deactivated the proxy in order to use the modeler.

Our communications team is working on the configuration, as soon as we have more information about this, I'll let you know.

Regards

photo
1

I am experiecning this problem. What do you mean deactivate proxy? Where do you do this ?

photo
1

Dear Ishaaq,

We would like to know if you have added these sites as trusted sites on your firewall/Proxy:

We look forward to hearing from you

What is a Proxy Server?

A proxy server is computer that functions as an intermediary between a web browser (such as Internet Explorer) and the Internet. Proxy servers help improve web performance by storing a copy of frequently used webpages. When a browser requests a webpage stored in the proxy server's collection (its cache), it is provided by the proxy server, which is faster than going to the web. Proxy servers also help improve security by filtering out some web content and malicious software.

Proxy servers are used mostly by networks in organizations and companies. Typically, people connecting to the Internet from home will not use a proxy server.

photo
1

Doess this imply that the product won't work without connectivity or without alowing this access via or firewall / proxy ?

photo
1

Dear Ishaaq,

Yes, we recommend to have internet in order to use new features. Let me tell you why we we’ve asked our users to login to access Bizagi Modeler.

The Bizagi Community of Modeler users you belong to now numbers over 4 million globally. We are passionate about continuously improving the experience for this community. By registering, you now have instant access to free resources like video tutorials, user guides, support forums and ready-to-use process templates. And, like our software, it’s 100% free.

You only need to login once from each device accessing Modeler. We recommend you register each user in your business or team - it only takes a minute and provides them access to a world of benefits. It also helps us understand the content that is most valued by our community, so we can continually improve and personalize how we support you.

Account creation and Bizagi Modeler use remains free. You only need to enroll in a paid subscription if you decide to use one of our additional premium services, such as Cloud Collaboration – an optional service that allows users to begin to store process files in the cloud to enable cross-team collaboration. For more information about how to trial the Cloud Collaboration Service for free, please refer to http://www.bizagi.com/en/products/cloud/collaboration-services.

Let us also assure you that the introduction of the mandatory login does not change the terms of use of Bizagi Modeler. We value and protect your privacy as we always have. We will never give, sell or disclose your personal information to any third party.

However, there is a workaround to disable Register windows when you are still having problems. Check this post: http://feedback.bizagi.com/suite/en/topic/the-opening-of-modeler-is-stopped-before-the-end-by-a-pop-up

Regards

photo
1

(2 years post, recurrent problem)

Hello,

I am new to Bizagi and I was about to test it for our company.

I am behind a proxy.

I am not allowed to change configuration, IT Policies are very restrictive.

From my workstation I have full access to this domains:

  • http://www.bizagi.com
  • http://ajax.googleapis.com
  • https://model.bizagi.com
  • https://account.bizagi.com
  • https://az804465.vo.msecnd.net
  • (They are not blocked!)

    I Cannot login/sign in/ use Bizagi. What do you recommend?

    photo
    1

    Dear Jose Luis,

    Our latest 3.3 version of Modeler includes this feature. Please process to download it from our website (at: https://www.bizagi.com/en/products/bpm-suite/modeler).

    Best Regards

    photo