Not a Problem

Help Desk example

Help Desk .BPM example is not available for download

- error 403 (http://www.bizagi.com...)

JJ

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Dear Jaroslav,

Thank you for your interest in Bizagi.

If you wish to download process templates for Bizagi Process Modeler (including the help desk .bpm), please refer to http://help.bizagi.com/processmodeler/en/index.html?process_templates.htm.

The URL you point out will allow you to download process templates ready for automation purposes (to be imported directly into Bizagi Studio). For this, you will need to first install and use Bizagi BPM Suite (http://www.bizagi.com/index.php?option=com_content&view=article&id=234&Itemid=47).

Best regards,

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Hi!

Thank you for your answer. I tried to download the HelpDesk example from the WEB you recommended, but the result is the same as in "my" page: HTTP ERROR 403.

I thing, that there is some common problem with that one file because both URL are the same:

Please, could you correct this?

Thank you, JJ

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Dear JJ,

Indeed there was a misleading link.

We have adjusted its URL and you may go ahead to download the template.

Best regards,

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Hi! Thank you - now is everything OK :-)I am working on process of our new "outsourced IT support" and I am glad to have some initial example :-)Regards, JJ