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Extended attributes disappears from a model

We have been working on designing some models with the Bizagi modeler (free version) in a colaborative model (not cloud) and we verified that the data in the extended attributes disappears after we navigate to another element/task. If we then go back to the first set of extended attributes, the field is now empty. This happened in extended attributes that we have created.

Can anyone help us please?

Thanks in advance

Comments (4)

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Dear Sandra,

In order to deal with your request, we require a copy of the steps you took which produced the error and the current version of your Bizagi Process Modeler.

We look forward to hearing from you

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Hi Juan

I'm using 3.0.0.022 as you can see below in the attachment.

If I navigate from one model to another, with the two models checked out, for some models we found that the text in two extended attributes that we have created, disappears as you can see in the print attached. The attributes were populated, and then we verified that the text was missing (in yellow).

Thanks in advance.

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Dear Sandra,

Thank you for your feedback. We are going to reproduce this issue. As soon we get news, we will write back.

Regards

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Dear Sandra,

We were not able to reproduce this error in our labs. We require a copy of your BPM file to reproduce this problem. Please send it to modeler@bizagi.com which will be analyzed for our team. This information will be treated as strictly confidential and the file will be deleted once it is no longer needed for support purposes.

We look forward to hearing from you