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Error while trying to export to Visio file: Unable to get Visio process

Hi,

I am unable to export any Bizagi file to Visio file, error: "Unable to get Visio process, please try again later." occurs everytime.

I am using Bizagi since september 2014, not sure exactly which version it is. Is it important to find out? If yes, where is it possible?

Thank you very much in advance, hopefully this topic will help to others from Bizagi community as well.

Comments (5)

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Dear Juraj,

In order to best help you to solve it, please tell us if your Visio is included in the system requirements: http://help.bizagi.com/processmodeler/en/index.html?system_requirements.htm

Thank you in advance

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Dear Juan,

thank you for your quick response. I see the problem now, my Vision was in version 2013. I will re-install it and try again.

Thank you once again.

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Juan Zuluaga wrote:

Dear Juraj,

In order to best help you to solve it, please tell us if your Visio is included in the system requirements: http://help.bizagi.com/processmodeler/en/index.html?system_requirements.htm

Thank you in advance

Dear Juan,

I just installed MS Visio 2010 and the same error still occurs. Any suggestion what else should I do? Possibly install Visio 2007?

Thank you very much.

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Dear Juraj,

Bizagi Modeler allows you to export your diagrams to Microsoft Visio using the BPMN 2.0 notation shapes. Bizagi supports Visio 2003, 2007 and 2010.Plase follow this article to check if everything is ok: http://help.bizagi.com/processmodeler/en/index.html?visio_documentation.htmRegards

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Hi,

I was having the exact same problem with Visio 2010.

The solution I found was to open Visio before exporting the diagram. Bizagi then seems to get hold of the process it needs. It will close the running instance of Visio and proceed to produce the .vsd file.

Hope that helps.